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Your local garage can easily service these cars and stamp the book.
If you want dealer servicing then Nissan or Mercedes I guess.
I have had my car two years and it is three in May so I paid Nissan Exeter for a two year service plan as Infiniti advised me the warranty would be honoured with them.
Out of warranty I will have it serviced locally for the routine maintenance, for the specialist servicing (DCT box oil and filters service) I will get it done in Bristol by an independent Mercedes garage.

Hope this helps 馃枑
 

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Discussion Starter · #3 ·
Thank you.

I was poorly advised by a Nissan Main Agent who insisted that at just 4 years old the car had missed its Spark Plug change (at the 3 year mark) and was now due the DCT Oil too - this was wrong I told them I had the handbook in front of me and it states clearly:

  • Spark Plugs = 4 years
  • DCT Oil Change = 5 Years
They quoted 拢963.00 :LOL:

In the end I have sourced service parts myself and my local garage is going to do it, I showed them the engine and they more than happy to work on it, it's booked for next week and they will also change the Brake Fluid.
 

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I think they (MB) did amend to three year Spark plug changes or around 40k. I will not be changing min for a while as I am only on 12k miles.
 

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Discussion Starter · #6 ·
To be fair, I moved from a 220bhp 150mph Volvo to my 156bhp Q30 and its not that different in real terms on the road. The 1.6t delivers massive torque from very low revs and in 3rd and 4th gear especially it pulls like a train and the speedo moves upwards very quickly.

I certainly don't 'miss' the 220bhp car anyway.
 

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IMHO the technology in these Mercedes M270 / M274 engines is awesome.
Shift cam, VVT, plasma ignition, piezo mist injection, lean burn, lanchester modules etc. I know the future is electric, but well done MB engineers, an engine that has a diesel like torque characteristic with a wider rev range and powerband plus outstanding MPG. All in an elegant, classy and very understated and unique package that's now as rare as hens teeth. 馃 what's not to like... 馃構

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Discussion Starter · #8 ·
Cornish_Blue, have you ever heard of an issue with the M270's with 'Wrist Pins' where excess play in the piston connecting rods give out this kinda rattling/ticking sound? apparently it affected a certain batch of engines assembled at a Nissan plant. Or something.

It seems to be something the 'Merry Cans' experienced around 2016 ish but I've not been able to verify if any of our Q30's were affected; I e-mailed Infiniti Europe but didn't get an answer.

Reason I asked was mine makes an light 'ticky' sound but I have deduced this to be a common feature with Direct Injection Petrol Engines these days, it's certainly nothing of concern to me anyway.
 

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Cornish_Blue, have you ever heard of an issue with the M270's with 'Wrist Pins' where excess play in the piston connecting rods give out this kinda rattling/ticking sound? apparently it affected a certain batch of engines assembled at a Nissan plant. Or something.

It seems to be something the 'Merry Cans' experienced around 2016 ish but I've not been able to verify if any of our Q30's were affected; I e-mailed Infiniti Europe but didn't get an answer.

Reason I asked was mine makes an light 'ticky' sound but I have deduced this to be a common feature with Direct Injection Petrol Engines these days, it's certainly nothing of concern to me anyway.
This is very subjective... You could be correct about the small end piston wrist pins, manufacturers are always monitoring failures, it's all a balance of failures vs costs as I am sure you know. You will be lucky to get anything out of Infiniti corporate, best ask the Nissan / infiniti techs about any technical service bulletins relating to engine issues.
You probably get a balanced response from an independent MB garage. These engines are quite old now so any issues should have been ironed out a long time ago. If you reflect on how many MB cars have these engines I guess it runs in the 100s of 1000s if not more... Some cars are a lot heavier too like the C class E class etc so the stress on the powertrain would be greater, leading to more failures, it is lack of servicing or inferior products is a far bigger issue I think.
As I understand it MB made these engines in Germany and shipped them to the UK for our Q30 cars, so quality assurance should be as good as it gets. These engines were machine made and human handled really. I read a MB document stating these cars were designed for at least 150k miles with standard servicing. If you upped the servicing then maybe add another 100k. The internet doesn't help either, it's a bit polarised - meaning, what every you want to research, good or bad, someone somewhere has nailed the answer you are looking for 馃檭
Engines are built with thinner components so make more sound, injectors, fuel pumps, VVT units all make noises. Easiest way to tell if you have a good engine is monitor its oil consumption, MPG and see how clean it is internally. Our cars are light weight, not the sort of vehicle a buyer would 'rag' about in etc. I normally say it's far more likely that a car will corrode and fall to bits rather than having the powertrain wear out if its been maintained correctly. As some people say, just drive it and enjoy it. I know I do 馃檪馃檹
 

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Discussion Starter · #10 ·
Excellent response, thank you.

Interesting you say about modern engines making a bit more noise because I've certainly witnessed fairly harsh-sounding noises from moderns being pushed to high revs, in fact our own Q30 petrol's make a less than appealing sound over about 4500k rpm.
 

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Discussion Starter · #11 ·
As a little update, I sourced the service parts myself - Oil & Filter, Sump Washer, Air Filter and Spark Plugs all for 拢160.00 and then my local Family run Garage fitted all the parts, reset the service indicator (and replaced the brake fluid) all for 拢110.00 :cool:

I think a major service for 拢270.00 is brilliant.
 

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I am currently looking at taking out a service plan for my wife's S-Cross. Would work out at 拢537 for three years service - a minor (拢129), interim (拢199) and major service (拢279). In the brackets are the standalone normal prices which total 拢607. The 3 year service plan works out at 拢179 a year all in. All Suzuki parts, all Suzuki labour, and they check a whole host of other things during the service. You are correct in that getting it done by a local garage might be a tad cheaper but having to source all the parts yourself and then get it there. Suzuki will come pick up and leave a courtesy car wioth you while yours is serviced. You seem to also get something called AA Suzuki Assistance LITE for free and then can upgrde to full AA cover for 拢49.99.
 

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Discussion Starter · #13 ·
Makes sense to use the main agent whilst the car is under warranty but after that I prefer to 'manage' my own car servicing.

We've just had our 4 year old Hyundai i20 serviced at the main agent as it's still in warranty for 拢453.00 :( that was basically an Oil service and Spark Plugs, and they forgot to reset the service indicator so I had to go back down there.

And they normally wash the car which usually results in swirl damage to the surface due to poor technique/lack of care - I told them "DO NOT WASH" which surprised them a lot.
 
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