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Hi. I have just purchased a Q30. The infinity controller was working initially but now the buttons are unresponsive as is the radio, seek, media etc buttons? Am I doing something wrong or is there a fault please? I can only bring up the menu on the screen using the talk button. Thank you
 

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It sounds like a fault and could be the secondary battery is failing. If you just bought it, ask the garage to test both the batteries. One is in the engine compartment and other behind the passenger floor mat toward engine fire wall bulkhead. These cars do strange things with bad batteries.
Good luck and keep us posted on how you get on 🖐
 
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