Motor Codes is a self-regulatory body for the automotive industry in the UK and they’re backed by the government. Car brands that sign up to Motor Codes’ New Car Code of Practice do so voluntarily and Infiniti has recently become a member of this group.
With their membership, the total number of car brands that have voluntarily adopted the code is brought up to 39, impressive considering that 99% of new cars that will be sold in the UK is covered by a comprehensive guide of best practice.
What the code actually provides is reassurance to new car buyers because it contains a set of guidelines that manufacturers will be obligated to follow and it includes areas like advertising, warranties, availability of replacement parts and complaints handling.
By becoming a member Infiniti UK promises that their promotions will be honest and fair, warranties will be written clearly in English and in an easy to understand format, warranty terms will be respected so long as the car is serviced according to the recommended guidelines even if they were carried out by an independent garage, replacement parts will be readily available to dealers and be of satisfactory quality, and complaints will be handled swiftly by competent and conscientious staff.
This is great news for Infiniti Q30/QX30 owners or soon to be owners in the UK and you can read the full New Car Code here: The New Car Code